Turn Reviews into Gold with Our Seamless Google My Business Integration
Boost your online reputation and gather valuable customer insights with our effortless Google My Business integration.
Respond to reviews directly from SunnyDay CRM, track sentiment, and gain actionable feedback to improve your business.
Effortless Management
Respond to Google My Business reviews, answer questions, and showcase positive feedback, all within your familiar CRM interface.
Boost Your Reputation
Encourage more reviews with automated prompts and showcase positive feedback on your website and social media.
Deeper Insight
Analyze review sentiment, identify trends, and track customer satisfaction over time to make data-driven decisions.
Request Reviews Seamlessly
Sending a review request via email ensures that the message reaches the customer's inbox, providing a personalized and targeted approach.
You can time their review requests strategically, such as after a purchase or a specific interaction, to capture the customer's feedback while their experience is still fresh in their minds.
If a customer doesn't respond to the initial review request, businesses can use email for follow-up communications. A well-timed follow-up may encourage customers who initially overlooked the request to share their feedback.
Improve Response Rate with Incentives and Offers
Include incentives or special offers for customers who take the time to leave a review. This can motivate customers to share their experiences and provides an additional benefit for their participation.
Positive interactions via email can contribute to a positive overall customer experience. Customers who have a pleasant experience with the review request process may be more inclined to leave positive reviews.
Tracking and Analytics
Once the customer leaves a review, you can respond promptly and professionally, showcasing your dedication to providing exceptional service.
By requesting reviews via email, you can track and analyze your interaction with the customer, allowing you to monitor the performance of their review request campaigns. This data can inform future strategies and improvements.
Including tracking links to review platforms in the email also make it possible to trigger certain automation and make it convenient for customers to share their feedback. This reduces friction and increases the chances of customers leaving a review.
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