Customer Service Products
Provide a seamless and integrated customer support experience across various communication channels. Meet the diverse preferences of customers and providing a seamless and integrated experience across various communication platforms.
Elevate Your Service, Elevate Your Customers: CRM-powered Customer Service Bliss
Forget juggling communication channels and scattered notes. Our CRM's comprehensive customer service tools transform your team into omnichannel heroes, delivering seamless support wherever your customers need it.
Omnichannel Support
Answer queries via email, social media, live chat, and phone calls - all within a single, unified platform. Provide a frictionless journey regardless of how your customers reach out.
Track Every Touchpoint
Never miss a beat. Log interactions seamlessly across all channels, giving you a complete picture of every customer's journey and ensuring everyone on your team stays on the same page.
Organize for Success
Delegate tasks and responsibilities with ease. Assign specific issues to team members, set deadlines, and track progress in real-time, ensuring efficient resolution and happy customers.
Automate Repetitiveness
Streamline your workflow with automated responses, ticket routing, and self-service options. Free your team to focus on complex issues while providing instant support for common queries.
Gather Feedback, Grow Wisely
Get valuable insights directly from your customers. Implement targeted surveys and feedback forms to identify areas for improvement and personalize your service delivery.
Knowledge Base
Empower your customers and agents with a centralized knowledge base housing FAQs, troubleshooting guides, and helpful resources. This can deflect tickets and boost self-service success.
Success Stories
Hey Don't Take Our Words For It Hear From Our Client:
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Unleash the Powerhouse Trio: AI, Automation, and Integrations for Sales and Marketing Superpower
Imagine a world where your CRM is more than just a contact list. A world where intelligent AI anticipates your needs, automates tedious tasks, and seamlessly connects with all your favorite tools. That's the reality that awaits with our revolutionary CRM platform.
Meet your new CRM sidekick, powered by the dynamic trio:
AI that Knows Your Customers: Sunnyday platform allows you to leverage AI (Artificial Intelligence) and Machine Learning to manage the conversation, email content creation, image creation, ChatBot conversation, and Workflow automation
Automation that Sets You Free: Repetitive tasks become a thing of the past with customizable workflows. Let the system handle data entry, scheduling emails, and sending follow-ups, while you focus on building relationships and closing deals.
Integrations that Break Down Silos: Our platform effortlessly connects with the third-party tools or platforms you already use, from marketing automation software, e-commerce to email platforms. No more data silos, just a unified view of your customer journey.
Connect with your customer seamlessly
Connect with your customer through multi-channel communication platforms, all in one dashboard
Reach your customers on their favorite messaging app. Send personalized messages, schedule appointments, share documents, and offer instant support right within your CRM. Get your green ticked, masked WhatsApp account with us.
Tap into the massive Facebook audience. Engage with customers directly on Facebook Messenger and streamline communication across Facebook and your CRM.
Automate email workflows for personalized communications. Trigger automated emails based on customer behavior, like welcome messages, purchase confirmations, and follow-up reminders.
SMS
Send timely updates and notifications directly to your customers' phones. Promote flash sales, announce new arrivals, and send appointment reminders for immediate impact.
Connect with the visually engaged crowd on Instagram. Respond to customer inquiries, offer promotions, and showcase your products directly through Instagram DMs.
Google My Business
Manage your online presence directly from your CRM. Respond to reviews, update business information, and post updates on Google My Business listings.
Digital is our passion. We strive to bring internet a better place for people
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Jl. Kemang Timur no. 90, Jakarta Selatan
Indonesia
021-7179-0561
0852-8046-3044 (WA Only)
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